OPEN HOUSE (Westwood)

Compensation

: $50,720.00 - $86,540.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Overview

********* OPEN HOUSE FOR CALL CENTER AGENTS******* OCTOBER 3RD, 2019********2PM - 7PM*******

ARE YOU LOOKING FOR A NEW OPPORTUNITY WITHIN THE HEARING HEALTH FIELD??
ARE YOU PASSIONATE ABOUT HELPING PEOPLE???

ARE YOU LOOKING FOR A CAREER PATH AND NOT JUST A \"JOB\" IN THE HEARING HEALTH FIELD???
HEARINGLIFE IS A NATIONWIDE COMPANY DEDICATED TO HELPING OUR PATIENTS HEAR BETTER.
JOIN OUR OPEN HOUSE ON THURSDAY, OCTOBER 3RD AND LEARN HOW YOU CAN HELP OUR PATIENTS HAVE A SECOND CHANCE OF HEARING.

JOB OPPORTUNITY CALL CENTER REPRESENTATIVE
LOCATION:
HEARING LIFE
2501 Cottontail Lane
Somerset, NJ 08873
(PLEASE ENTER VIA THE BACK DOOR NEAR THE FLAG)
ARE YOU WHO WE ARE LOOKING FOR? DO YOU HAVE THE EXPERIENCE WE NEED?
DO YOU HAVE OR ARE INTERESTED IN THE FOLLOWING:
HEAVY OUTBOUND CALL CENTER EXPERIENCE
APPOINTMENT SETTING SKILLS

EXCELLENT FOLLOW-UP SKILLS
IF YOU ARE SAYING YES TO HAVING THESE SKILLS WE ARE INTERESTED IN MEETING WITH YOU!!!!!

WE OFFER:
ATTRACTIVE COMPENSATION + COMMISSION
FULL TIME/PART TIME OPPORTUNITY; (multiple shifts available,)
BENEFITS
PTO DAYS
PAID HOLIDAYS (6)
*Please attend our open house on October 3RD From 2-7pm where we will be giving immediate interviews.

Job Types: Full-time, Commission
Salary: $14.00 to $15.00 /hour

Responsibilities

Interact professionally and politely on the telephone with prospective patients and hearing clinic staff.
Maintain accurate records of calls and outcomes in the computer systems.
Make outbound calls to hearing clinics and prospective patients for appointment follow-up.
Meet minimum number of outbound calls per hour and/or minutes on phone calls per shift.
Schedule appointments accurately based on customer protocols or conferences calls to independent hearing clinics.
Book and track appointments in multiple systems.
Answer customer questions.
Communicate and explain the value and benefits of using the service.
Maintain patient privacy in compliance with HIPAA federal guidelines and practice policies.

Qualifications

High School Diploma or GED required.
Professional and proactive customer service skills.
Excellent phone manner, strong verbal and written communication skills.
Planning and organizational skills.
Proven listening and closing skills.
Ability to work independently.
Prior outbound call center or tele-sales experience is preferred.



We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.


Associated topics: agente de servicio al cliente, call center associate, clerk, customer care associate, customer service, customer service representative, intern, rep, technical assistant, telephone service representative * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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